About Us

About Us

Your business partner for outstanding customer service

WS-KS GmbH is more than just a call center - we are an interdisciplinary team of talented, motivated specialists who develop innovative and tailor-made solutions for companies worldwide. For us, every project is a reflection of our values: commitment, competence and excellence.

With currently over 70 highly qualified employees at 5 locations in Kosovo, we offer our customers state-of-the-art communication solutions that combine flexibility, efficiency and quality. Our goal is not only to meet your expectations, but to exceed them.

Why WS-KS?

  • Experienced experts in customer communication
  • Innovative technologies for efficient processes
  • Flexibility & scalability for any company size
  • Multilingual services for international customer support
  • Sustainable partnerships for long-term success

Telephone: +383 48 96 5555

"Our goal is to promote long-term partnerships through excellent customer service and to accompany companies on their path to success."

We rely on long-term and trusting cooperation with our customers. Through our high-quality services in the areas of inbound, outbound, lead generation and customer support, we help companies make their customer communication more efficient and successful.

Inbound call center

+
Professional processing of incoming inquiries to ensure customer satisfaction.

Outbound call center

+
Targeted communication to generate leads and increase sales

Technical support

+
Highly qualified IT and technical support for your customers and employees.

Advice and customer support

+
Tailor-made solutions for your individual needs

What others say about us

Our partners

Working with WS-KS has optimized our processes in the areas of inbound customer support and lead generation. Your professional team ensures that our customers are well looked after and that we continually receive high-quality leads. (Inbound & lead generation)

Lisa Meier

Marketing Manager at HAUSGOLD

1 / 3

Accessibility Statement

ws-ks.com
5 October 2026

Our approach

We aim to make this website usable for as many people as possible. The site supports keyboard navigation, visible focus indicators, alternative text for available images, and basic reading preferences such as text size, contrast, link highlighting, and reduced motion.

Some content and third-party services may not yet meet every accessibility need. We are continuing to review and improve the site. If you encounter a barrier or need information in another format, contact us at [email protected] and describe the page and issue.

Feedback

We welcome reports and suggestions at [email protected].

Privacy settings

Choose whether to load optional Google Maps. Necessary storage keeps your settings and staff sessions working.