About Us
Your business partner for outstanding customer service
WS-KS GmbH is more than just a call center - we are an interdisciplinary team of talented, motivated specialists who develop innovative and tailor-made solutions for companies worldwide. For us, every project is a reflection of our values: commitment, competence and excellence.
With currently over 70 highly qualified employees at 5 locations in Kosovo, we offer our customers state-of-the-art communication solutions that combine flexibility, efficiency and quality. Our goal is not only to meet your expectations, but to exceed them.
Why WS-KS?
- Experienced experts in customer communication
- Innovative technologies for efficient processes
- Flexibility & scalability for any company size
- Multilingual services for international customer support
- Sustainable partnerships for long-term success
Telephone: +383 48 96 5555

"Our goal is to promote long-term partnerships through excellent customer service and to accompany companies on their path to success."
We rely on long-term and trusting cooperation with our customers. Through our high-quality services in the areas of inbound, outbound, lead generation and customer support, we help companies make their customer communication more efficient and successful.
"We want to be recognized as a leader in innovative customer service solutions and provide you with the best service."
To achieve this goal, we continually invest in modern technologies, first-class training and the further development of our employees. Our future lies in intelligent and flexible solutions that advance your business.
"A dynamic, committed team with many years of experience supporting companies worldwide."
Our employees are the heart of our success. You work with the utmost commitment to offer our customers a unique service experience. Through regular training and further development, we ensure that our team is always up to date - both in technical and communication terms.
Our modern, equipped working environment promotes an atmosphere of mutual trust in which our employees can give their best. This combination of specialist knowledge, motivation and team spirit makes us a reliable partner for companies that value high-quality customer service.
What others say about us
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Lisa Meier
Marketing Manager at HAUSGOLD
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